B4ICT STRATEGIC PLANNING
System Strategic Planning: Develop strategic plans with IT goals and objectives that are aligned with the agency's mission, goals, and objectives. Provide a near-, mid-, and long-term operational approach to ensure that strategic planning initiatives are met.
Standards and Methodologies-Support the development of agency standards to improve the overall effectiveness of IT decision making and management, such as implementing effective risk management programs for large IT investments, establishing standard approaches to ROI, and implementing proven program management frameworks.
IT Organization Development-Assist agency CIOs and IT organizations in their evolution and development to provide greater levels of IT service to their customers, addressing some of the human factors that are involved in optimizing IT investments.
B4ICT SYSTEM ANALYSIS
Business Process Reengineering-identifying baseline processes; designing target business processes that, when implemented, can result in significant step improvements in mission performance and cost-effectiveness; applying automated tools within a structured methodology of interviews, group sessions, goal setting, and benchmarks/best practices to lay a foundation for change and enterprise reengineering.
Requirements Analysis-Analyzing user needs, business processes, and existing systems to define specific, unambiguous, and testable requirements upon which information system / enterprise systems / telecommunications network engineering and implementation can be based.
User-Oriented Design-Applying a prototyping approach and a structured methodology within which users and developers work jointly to define user requirements, the user interface, and various aspects of a system design, such as screen navigation, that are important to user acceptance; applying information engineering principles to capturing the user and business perspective of the design requirements.
Business Case Development: Working with the user and IT communities within an agency to ensure that the justification for an information system or telecommunications investment is stated in terms of unambiguous and defensible costs and benefits.
B4ICT SYSTEM ENGINEERING
Our system engineering services ensure that information systems / enterprise systems / telecommunications networks are designed to capitalize on agency architectures and IT standards, to provide interoperability with other systems and networks, to be reliable and maintainable, and to make the most cost-effective use of commercial off-the-shelf (COTS) technology and agency wide and government wide resources.
B4ICT SYSTEM IMPLEMENTATION
System implementation services roll out the system or network investment in stages to minimize turmoil and disruption to existing business and to ensure early success and return on investment.
Facilities Design: Applying of automated tools to design facilities to house network control centres, command and control, data centres, and specialized facilities for activities, such as help desk services, computer-based training etc...
System Deployment: Delivering the developed system to field activities, including hardware delivery and installation, training, software installation and configuration, database initialization, installation testing, and coordination of installation testing with system cutover activities.
Network Deployment: Provisioning the designed network to all supported locations; coordinating network installation activities with system deployment activities, and testing and validating operation of installed services end-to-end.
System Cutover and Transition: Developing the software procedures and support needed to ensure an agency's smooth transition to a new system, including specialized training, scheduling, temporary platform or network services, and bridge software to facilitate cutover and integrity of databases.
Training and Technology Transfer: Providing tailored training packages and approaches designed to "bootstrap" an agency's key personnel to specific skill levels in target technologies.
B4ICT MANAGEMENT CONSULTING
Our program management services ensure that IT solutions are integrated into the overall organizational and programmatic infrastructure for optimal improvement in performance and that IT projects are successfully managed--start-to-finish--through the fierce competition of an agency's IT budget process.
Life-Cycle Cost Analysis and Model: Developing models that project the total life-cycle costs of a system or network, including both development and operations and maintenance phases.
Integrated Logistic Support: Identifying the total scope of resource support-user support, engineering and design, training, supply, maintenance, transportation, telecommunications, and facilities--that a system or network will require during its development and useful life.
Project Management: Defining, establishing, and monitoring project budgets and schedules for end-to-end performance; selecting milestones and review criteria consistent with the agency's life-cycle methodology , Evolutionary Development Methodology; linking and integrating project management approach to configuration management procedures, agency WBS standards and accounting codes, quality assurance (QA) procedures, and system and network development plans and methodologies.
Quality Assurance and IV&V: Providing a QA capability that is independent of the system or network development activities; providing an independent means of verifying and validating these development activities.
B4ICT IT SECURITY
Data Sensitivity Analysis: This process begins with the identification of an organization's critical data and how these data are used. A determination is then made regarding the sensitivity and classification of the data.
Security Assessments: Examining computer systems, networks, information flow, administrative procedures, and security mechanisms to determine compliance with existing security policies and requirements. Assessing threats and providing identification as well as vulnerability analysis, and at the same time performing security functional and penetration testing.
Intrusion Detection and Audit Analysis-Designing an audit analysis capability that provides the appropriate level of detection for an organization, including identifying audit analysis and intrusion detection requirements and operating environment. Performing a vendor survey of existing products as well as developing an implementation plan. Building a prototype or pilot of necessary and integrating and implementing the selected solution.
Security Awareness Training: Providing computer security awareness and training, including development of training modules and instructor's guide and performance of the appropriate level of training.
Security Solution Integration and Implementation: Selecting appropriate security solutions and integrating these solutions into the client's environment. Prototype and pilot development in our Information Assurance Centre is frequently done before an enterprise wide implementation.
Security Architecture and Engineering: Working with the client to define solutions that are non-intrusive, provide access to those who need it, and protect high-value, critical information.
Certification and Accreditation of Sensitive Systems-Performing the security processes required for certification and accreditation of sensitive systems, including developing a computer security plan, performing a risk assessment, performing a security test & evaluation, and developing the accompanying documentation (e.g., security features user's guide, trusted facility manual).
Disaster Recovery: Providing disaster recovery, continuity of operations, and contingency planning support, including those for software applications, which are processed on various computer platforms? Assistance in this area includes reviewing and critiquing existing disaster recovery and continuity of operations plans, developing disaster recovery and continuity of operations plans, performing a disaster risk assessment, and recommending ways to increase the effectiveness of the plans and the continuity of service.
B4ICT IT QUALITY MANAGEMENT
Quality creates confidence - confidence in your products and services, confidence in your company and its performance processes. Quality creates loyalty and makes connections. Quality fosters customer relationships.
Successful companies invest in the quality of their core business.
They utilise the potential of information technology for optimising their business processes. Consistent quality assurance ensures lasting and continuous investment security, thereby creating competitive advantages.
But that's not all: integrated quality assurance throughout the entire lifecycle of an IT application creates direct added value by minimising unscheduled deviations and cost-intensive errors during implementation of the application's business processes - from project kick-off to the operational maintenance of the complete system.
The demand for quality assurance in the IT world will continue to grow in the coming years. Customers know that their IT investments are only safe if their applications are guaranteed to be reliable, stable and secure. In view of this, and with the strong belief that quality is not an abstract value but delivers concrete added value, SPM has established the Quality Factory. Based on our extensive experience, this Quality Factory provides our customers with consulting and professional services for IT quality assurance.
We see quality assurance as a multi-faceted process that accompanies the conception, development and operation as well as the maintenance of software systems with error recognition, error avoidance and cost optimisation measures.
Apart from QA strategy consulting, our extensive service portfolio also includes QA measures such as code quality management, testing and application performance management.
Quality assurance, especially in the sense of securing software quality by validating test procedures, is one of the greatest IT challenges. This is because the validation of software systems requires not only a deep understanding of the customer- and industry-specific requirements, but also knowledge of the design and functioning of modern software and system technologies. The testing of modern software systems often requires the development of new methods and processes, which are more complex than the software to be tested. We have already faced this challenge in many successful projects, making quality comprehensible for our customers.
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